Questions
Before you ask
Everything you'd want to know before your watch arrives.
Still have questions? Contact us →01 Are these original watches? +
CrownCraft watches are independently designed pieces inspired by iconic watch silhouettes. Every dial carries the CrownCraft name — they are not replicas of any other brand.
02 What movement do they use? +
A genuine Japanese automatic movement — NH34A, NH35A, NH38A, or the VK63 hybrid chronograph, depending on the model. No batteries.
03 How long does shipping take? +
Each watch is assembled to order. Free worldwide shipping with tracking once it ships.
04 What's the warranty? +
12 months against manufacturing defects, plus a 30-day no-questions-asked return window.
05 How do I size the bracelet? +
Each watch ships with extra links and a simple adjustment tool, plus instructions in the box.
06 Do you ship internationally? +
Yes — free tracked shipping to most countries worldwide.