Questions

Before you ask

Everything you'd want to know before your watch arrives.

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01 Are these original watches? +

CrownCraft watches are independently designed pieces inspired by iconic watch silhouettes. Every dial carries the CrownCraft name — they are not replicas of any other brand.

02 What movement do they use? +

A genuine Japanese automatic movement — NH34A, NH35A, NH38A, or the VK63 hybrid chronograph, depending on the model. No batteries.

03 How long does shipping take? +

Each watch is assembled to order. Free worldwide shipping with tracking once it ships.

04 What's the warranty? +

12 months against manufacturing defects, plus a 30-day no-questions-asked return window.

05 How do I size the bracelet? +

Each watch ships with extra links and a simple adjustment tool, plus instructions in the box.

06 Do you ship internationally? +

Yes — free tracked shipping to most countries worldwide.